Consultant - Client Service

Educational Qualification: Graduate/ Post-Graduate in any discipline
Experience: 1 - 3 Years
Location: Permanent Work from Home
Shift: Day/ Night

Key Responsibilities

  • Work as a part of the clients' virtual business team or individually.
  • Act as the SPOC (Single Point of Contact) with clients through email, phone or chat.
  • Analyze, Plan, Organize and Work/ Delegate the tasks to meet deadline and quality requirements.
  • Work as a part of both internal and external clients' extended team.
  • Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements.
  • Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/ external clients.

Candidate Profile

  • Graduate/ Post-Graduate in any discipline.
  • Excellent communication skills.
  • Strong customer service attitude.
  • Desire to learn new things every day.
  • Good with comprehension and analytical skills.
  • Good at using search and internet tools like Google, Wikipedia, Yahoo etc.
  • Good in handling office productivity tools such as Microsoft Office.
  • Candidates should have a functional laptop and a stable internet connection.

Benefits

  • We are offering permanent work from home model for this position and shift allowances if deployed at night shift.
Mandatory: Please review the job description and the business website : GetFriday