Sales Executive – Visa and Ticketing Services (Retail)

Educational Qualification: Graduate in any discipline
Experience: 2+ Years
Location: Bangalore / Coimbatore
Shift: Day (General)

Key Responsibilities

  • Generate and follow up on leads via online inquiries, walk-ins, and referrals. Convert inquiries into sales by providing tailored visa and ticketing solutions.
  • Upsell and cross-sell additional services, such as travel insurance, hotel bookings, and holiday packages.
  • Guide clients through visa application sales processes for destinations like the USA, Canada, Schengen countries, the UK, and Australia.
  • Assist with domestic and international flight bookings using GDS platforms (e.g., Amadeus, Galileo), ensuring optimal travel options and pricing. Manage ticket amendments, cancellations, and refunds while maintaining customer satisfaction.
  • Build lasting relationships with retail clients by addressing their needs and concerns professionally. Offer personalized travel advice to ensure seamless experiences for clients.
  • Meet and exceed sales targets, maintaining detailed records in CRM systems.
  • Stay informed on visa policies, airline regulations, and travel restrictions, ensuring compliance with legal and company standards.

Qualifications and Skills

  • Bachelor’s degree in Business Administration, Travel & Tourism, or related fields
  • 2+ years of experience in visa and ticketing sales, focusing on retail/B2C with strong upselling, cross-selling, negotiation, and closing skills.
  • Excellent communication in English, Hindi, and regional languages
  • Familiarity with CRM tools, GDS platforms (e.g., Amadeus, Galileo) and digital platforms for lead generation.
  • Customer-focused, organized, and results-driven, with the ability to multitask under pressure.

What We Offer

  • Competitive salary with performance-based incentives and milestone rewards.
  • Professional growth in a fast-growing B2C market with clear career progression.
  • Comprehensive health insurance for employees and immediate family.
  • Opportunity to work with international partners and industry leaders.
  • Supportive, innovative, and collaborative work culture.
Mandatory: Please review the job description.