Sales Manager – Visa and Ticketing Services (Retail)

Educational Qualification: Bachelor’s degree in business administration, Travel & Tourism, or related fields (MBA preferred).
Experience: 5+ Years
Location: Bangalore
Shift: Day (General)

Key Responsibilities

  • Develop and implement sales strategies targeting retail (B2C) customers, including tourists, students, and business travellers.
  • Promote bundled services: visa assistance, air ticket bookings, and travel insurance. Monitor market trends and explore new growth opportunities.
  • Leverage local marketing opportunities like partnerships, travel fairs, and social media campaigns.
  • Generate leads via direct inquiries, referrals, and online platforms. Convert inquiries into sales by providing personalized travel solutions.
  • Build and maintain strong client relationships, offering exceptional service and support.
  • Stay updated on visa requirements, documentation, airline policies, and travel restrictions. Manage domestic and international ticketing with competitive pricing.
  • Train and lead a team of sales executives to achieve customer satisfaction and sales targets.

Qualifications and Skills

  • Bachelor’s degree in business administration, Travel & Tourism, or related fields (MBA preferred).
  • 5+ years of experience in visa and ticketing sales, focusing on retail/B2C.
  • Expertise in visa applications for destinations like the USA, Canada, Australia, and Schengen countries.
  • Proficiency with GDS platforms (e.g., Amadeus, Galileo) is highly preferred. Familiarity with CRM tools and digital platforms for lead generation.
  • Strong skills in upselling, cross-selling, and lead management.
  • Excellent communication in English, Hindi, and regional languages.
  • Highly organized, results-driven, and proactive problem solver.

What We Offer

  • Competitive salary with performance-based incentives and milestone rewards.
  • Professional growth in a fast-growing B2C market with clear career progression.
  • Comprehensive health insurance for employees and immediate family.
  • Opportunity to work with international partners and industry leaders.
  • Supportive, innovative, and collaborative work culture.
Mandatory: Please review the job description.